Shopping cart Your basket is empty ...
Main Page » Exchange or return

Exchange or return

Rights of the termination of the agreement

You have the rights to terminate the agreement between 14 days without giving a reason. The deadline of the termination of the agreement is after 14 days, from the day when you or a third party indicate from you, different than a courrier, have received.

To enforce the right of withdrawal, you have to inform us (Efemina shop, Elisabethstr. 24, 02826 Görlitz, E-mail address:, Phone number: +48512160230) about your decision of the withdrawal of the agrement via a declaration  (for example a letter, fax or email). You can also use a return form, however is not obligatory.

To mantain the deadline of the withdrawal of the agreement, you have only send an information about your agreement resignation before the deadline of the withdrawal of such agreement.

The rights of withdrawal of the agreement from the consumer is not possible if:

-agreements, which price or salary is dipend from the variety of a global financial market, on which traders have no control, and can occure before the deadline of the withdrawal of the agreement;
-agreements, in which the object of the benefit is an unprocessed item, producted according to the specification of the consumer to meet his individual needs;
-agreements, in which the object of the benefits is an iteam which can be easily break  or have a short expiry date;
-agreements, in which the object of benefits is an iteam delivered in a sealed packaging, which after the unpack it cannot be use in order to protect the health or higenity environment, if the packet has been opened after the delivery;
 -agreements, in which objects of benefits are iteams, which after the delivery, by its nature, are inseparably connected with other iteams;
-agreements, in which object of benefits are alcohol iteams, which the price was agreed when the agreement was established.

The impact of the withdrawal of the agreements

In case of the withdrawal of the agreement, we will refund immidiately all the payment made to us with delivery cost included (in exeption of additional costs as a result of choosment of a different way of return of the product than the one proposed from us), no longer than 14 days from the day of parcel receivement, with an information about of the withdrawal of the agreement. The refund of the payment will be made at the same method of the first payment made by you, unless you will agree differently;  you will have no additional costs in order of this refund. We can hold the refund until the product receip or confirmation of the consignment, dipend of which way will be faster.

Please resend of consign the product to us immidiately or until 14 days from the day of parcel receivement. The deadline is maintained, if you will resend the product before the deadline of the 14 days. Sou will have to pay the cost of the recosignement. You will be responsible only for  the reduction of  the value of the product as a result of use in another manner than the necessary to consider the character, qualities and functualities of the product.

                   EXCHANGE FORM DOWLOADING                                                 RETURN FORM DOWNLOADING


(This form have to be filled and sent only if you wish to withdraw the agreement)

– Recipient  Efemina shop, Elisabethstr. 24, 02826 Görlitz,, Telephone: +48512160230

– Me/We(*) hereby I/ We inform (*) about my/ our withdrawal of the sale agreement of the following products  (*)delivery agreement of the following product (*) agreements of commission of the following work (*)/provide the following service (*)

– Date of the agreement(*)/receivemenet(*)

– Name and surname of the consumer/consumers

– Adress of the consumer/ consumers

– Signature of the consumer/ consumers (only if the form will be sent by post)

– Date

(*)Unnecessary delete.

Main Page

Have a look to our news

Selected sales products

  • Aniston
  • Apart Impressions
  • Ashley Brooke
  • Axami
  • Boysens
  • Bruno Banani
  • Class International
  • Coemi
  • Conturelle
  • Felina
  • Guido Maria Kretschmer
  • Heine
  • Joe Browns
  • Laura Scott
  • Levante
  • Linea Tesini
  • mbyM
  • Melrose
  • Merch Mashiah
  • Naturana
  • Obsessive
  • Patrizia Dini
  • Pepe Jeans
  • Pont Neuf
  • Rick Cardona
  • select by Hermann Lange
  • Sheego
  • Tamaris
  • Tom Tailor
  • Tommy Hilfiger
  • Vero Moda
  • VILA Clothes
  • Vivance Collection
  • Wrangler
Powered by shopGold
Use of this website signifies your agreement to the use of cookies. More information can be found in our Cookies Policy.
Do not show this message again